Overview

RETURN POLICY

Due to the current pandemic of the coronavirus, Mindful Peace SCI LLC request that you do not return the item back to us. We stand by our product. We offer 100% guarantee. If you are not happy with your purchase you have 15 days from received date to request a refund, only on spa products.

Mindful Peace SCI LLC reserves the right to accept or deny returns on a case by case basis. Contact us by email at: [email protected] subject line: REFUNDS. 

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {[email protected]}.

 

Shipping returns

Due to the current pandemic of the coronavirus, Mindful Peace SCI LLC request that you do not return the item back to us. We stand by our product. We offer 100% guarantee. If you are not happy with your purchase you have 15 days from received date to request a refund, only on spa products.

Need help?

Contact us at {[email protected]} for questions related to refunds and returns.